Technical Materials

Quality Assessment Framework

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The Quality Assessment Framework (QAF) (field testing version) is a tool developed to enable Child Protection actors to meet the quality and monitoring requirements of operating a case management system in humanitarian contexts. Quality assessments help ensure case management activities are carried out following agreed upon processes and result in quality outputs and outcomes. The framework focuses on HOW the activity is implement, rather than WHAT activities should be done to achieve a specific result.

Case management
Global Case Management Online Learning Series
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