Child protection case management

CHILD PROTECTION CASE MANAGEMENT RESOURCE HUB

As the Case Management Task Force (CMTF) of the Alliance for Child Protection in Humanitarian Action, it is our role to provide technical guidance and develop case management tools and resources to strengthen services and systems of care in humanitarian settings.

If you cannot find the technical resources you require through this page, please contact the task force co-leads, through the CMTF page. Click here to visit the CMTF page.

Resources

Transitioning to Remote Case Management during COVID-19 Learning Module

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The Transitioning to Remote Case Management during COVID-19 learning module aims to prepare case workers to safely transition to remote case management service delivery in the context of COVID-19 and other infectious disease outbreaks. The learning module, which includes a facilitator guide and PowerPoint, is designed for coordinators, managers and technical advisors for case management programs.

Case Management Via Phone Learning Module

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The Case Management Via Phone Learning Module aims to prepare case workers to safely deliver case management services via phone, when necessary, in the context of COVID-19 and other infectious disease outbreaks (IDOs). The learning module, which includes a facilitator guide and PowerPoint, is designed for frontline caseworkers, social workers and supervisors.

A Toolkit for Community Child Protection Volunteers Part 1: Volunteers’ Roles in Supporting Case Management

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A Toolkit for Community Child Protection Volunteers Part 1: Volunteers’ Roles in Supporting Case Management and the supplementary training manual aim to promote evidence-informed best practices when engaging community volunteers in child protection responses. This toolkit is based on the Community Engagement in Case Management study, which was commissioned by the Alliance and completed in 2020.

Standard Operating Procedures (SOPs) Template

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The Standard Operating Procedures template (SOPs) is a practical resource used to guide Child Protection actors in defining roles, responsibilities and relationships between different people involved in the case-management system. The SOPs will articulate and contextualize the local (and legal) processes involved in each step of managing a case, including service mapping and referral system, the...

Database (CPIMS+)

CPIMS+
The CPIMS+ is a database that facilitates effective case management for individual vulnerable children. The database is designed to promote best practice and accountability, and to assist child protection programs in delivering quality care. The CPIMS+/Primero provides intuitive digital forms and clear workflows to assist with documenting case management processes, from identification and...

Quality Assessment Framework

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The Quality Assessment Framework (QAF) (field testing version) is a tool developed to enable Child Protection actors to meet the quality and monitoring requirements of operating a case management system in humanitarian contexts. Quality assessments help ensure case management activities are carried out following agreed upon processes and result in quality outputs and outcomes. The framework...

This Project is Funded By:

US AID